INFORMATION WE MAY COLLECT FROM YOU
We collect several types of information from and about our Website users. This includes information:
Identity data: includes name, title, date of birth and gender
Contact data: includes billing address, delivery address, email address and phone numbers
Financial data: includes bank account and payment card details
Transaction data: includes details about your order history and payments
Technical data: includes IP address browser, time zone setting, computer location, data on the connection of you to the Website, and operating system
Usage Data: includes information about how you use our website, products and services
Marketing and Communications Data: includes your preferences in receiving marketing from us
We collect this:
directly, when you send it to us;
automatically, when you navigate our Website (eg IP addresses, cookies);
from third parties, such as:
Analytics providers
Advertising networks
Search information providers
Contact, Financial and Transaction Data from providers of technical, payment and delivery services
Identity and Contact Data from data brokers or aggregators
Digital customer experience delivery providers
Affiliate network publishers (such as partners who run competitions for us)
Social media providers.
We have provided some more detail below:
There may be times when we ask you to fill in a form on our Website (such as when you purchase or order a Product, subscribe to service, register to receive catalogues, or to participate in competitions, user reviews, contests, or promotions, etc). This might include certain information about yourself such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc.
If you contact us, we may keep a record of that correspondence.
We also maintain a record of your online Product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide this information we request, you may be unable to purchase Products, or access certain services, offers and content on our website.
As you navigate through and interact with our Website, automatic data collection technologies collect certain information about your device, browsing actions and patterns. This information may include personal information (or it may be matched with personal information collected in other ways). We do this to deliver a better and more personalized service for you. The technologies we use to do this may include cookies, Flash Cookies and Web Beacons. Our web server also automatically recognizes only the consumer's domain name, but not the e-mail address (where possible). We may track the Internet domain address from which people visit us and analyze this data for trends and statistics.
We may also collect, and our third party providers of advertisements and content may collect certain user information such as information relating to computer location, URL and IP address and domains, your browser type, the country and telephone area code where your computer is located, the pages of our Website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our Website.
You should be aware that as our Website is being monitored, we may collect this information even if you do not register with us and may capture information about your visit that will help us improve the quality of our service.
When you shop on our Website, we will ask you to input and will collect Personal Information from you. We will treat all your Personal Information as confidential and will keep it on a secure server. We reserve the right to disclose the Personal Information in the circumstances set out in this Privacy Policy.
When you use our Website, purchase Products, register and subscribe for our services (or as otherwise required), you may have to complete a subscription process including a registration form and provide Personal Information.
We gather this Personal Information to allow us to process your registration, process any requests or payments you may make, administer your contract or relationship with us. We also collect the Personal Information in order to grant you access to the online Services, monitor your usage of our site and Services, and/or participation in online activities including reviews, testimonials or endorsements. The information is also collected for such other uses as are expressly set out in this Privacy Policy, whether in connection with our Website, our Products or services or our business.
USE WE WILL MAKE OF YOUR PERSONAL INFORMATION
We use information held about you in the following ways:
(a) to ensure that content from our site is presented in the most effective manner for you and for your computer.
(b) to provide you with information, Products or services that you request from us.
(c) to carry out our obligations arising from any contracts entered into between you and us, process your requests, purchases, transactions, and payments and prevent transactional fraud.].
(d) to allow you to participate in interactive features of our service, when you choose to do so.
(e) to notify you about changes to our service or your account.
(f) to provide, support, personalize, and develop our Website, products, and services, and for testing, research and analysis.
(g) To create, maintain, customize, and secure your account with us.
(h) To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
(i) to personalize your experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
(j) to help maintain the safety, security, and integrity of our